Skip to content

Shipping & Delivery Policy

Last updated 23 Sep 2026

1. Digital Ticket Delivery

MYPASS.PK is a digital ticketing platform. All tickets are delivered electronically. No physical tickets are shipped or mailed.

2. How You Receive Your Tickets

Upon successful payment, your tickets are delivered through the following methods:

  • Email: A confirmation email containing your ticket details and QR code is sent to the email address provided during checkout.
  • Order Page: Your tickets are always accessible through the order confirmation page link sent to you. Bookmark this link for easy access on event day.

3. Delivery Timeframe

Digital tickets are delivered instantly upon successful payment confirmation. In rare cases, delivery may take up to 15 minutes due to payment processing delays. If you have not received your ticket within 1 hour of payment, please contact our support team.

4. QR Code Entry

Your ticket includes a unique QR code that serves as your entry pass at the venue. Please ensure:

  • Your phone screen brightness is set to maximum when presenting the QR code.
  • You can also take a screenshot of the QR code as a backup.
  • Each QR code can only be scanned once for entry; duplicates will be rejected.

5. Ticket Not Received?

If you have not received your ticket confirmation:

  1. Check your spam/junk email folder.
  2. Verify the email address used during checkout.
  3. Contact us via WhatsApp with your order number for immediate assistance.

6. No Physical Shipping

As all tickets are digital, there are no shipping costs, physical delivery timelines, or courier tracking numbers associated with ticket purchases on MYPASS.PK.

Last updated: September 2026